Privacy Policy

1. Information We May Collect

Depending on how you use our website, we may collect information such as contact information: name, email address, phone number, business/company name and information provided through contact forms.

1. Information We May Collect — project information

When you request a design service, you may provide:

• Project descriptions
• Design requirements
• Reference images
• Brand information
• Files
• Documents
• Other materials necessary to complete your project

1. Information We May Collect — account and order information

If customer accounts are available, we may collect information required to create and maintain your account. For purchases, we may collect information such as order number, purchased product, transaction amount, order status and delivery/download status. Payment details are handled through the applicable payment provider.

2. Payment Information

When online payments are processed through a third-party payment provider such as PayHere, payment processing is performed through that provider's systems. 360 CREATIONS does not intentionally store customers' complete payment-card information such as full card numbers or CVV/security codes. The payment provider may process payment information according to its own privacy policy and terms.

3. Files You Provide

When you submit files for a design project, those files may be stored or processed for the purpose of providing the requested service. Examples may include logos, photographs, documents, branding materials, reference images, video files and design assets. We will use submitted files for legitimate business purposes related to the requested project or service.

4. How We Use Information

We may use information to:

• Respond to inquiries
• Provide requested services
• Communicate with customers
• Process orders
• Process payments
• Deliver digital products
• Provide customer support
• Manage customer accounts
• Maintain project records
• Prevent fraud and unauthorized activity
• Improve website functionality
• Maintain website security
• Meet applicable legal or regulatory obligations

5. Sharing Information

We do not sell customers' personal information. Information may be shared with service providers when necessary to operate the website or provide requested services. Examples may include payment processors, website hosting providers, cloud storage providers, authentication providers, email services and technical service providers. Information may also be disclosed where required by applicable law, legal process, or a lawful request from an authorized authority.

6. Payment Providers

If you make a payment through PayHere or another payment provider, information necessary to process the transaction may be handled by that provider. You should review the relevant payment provider's own privacy policy for information about its handling of payment data.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies where necessary for functionality, authentication, security, preferences, or other website operations. If analytics, advertising, or additional tracking technologies are introduced in the future, this Privacy Policy may be updated accordingly.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary for providing services, maintaining customer records, processing orders, handling disputes, accounting and financial records, security, and legal or regulatory obligations. When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

10. Customer Requests

If you have questions regarding personal information associated with your account or interactions with 360 CREATIONS, you may contact us using the details below. We will consider reasonable requests in accordance with applicable law and our ability to verify the request.

11. Children's Privacy

The website is not specifically designed to collect personal information from children. We do not knowingly request unnecessary personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites or services. 360 CREATIONS is not responsible for the privacy practices of external websites. Users should review the privacy policies of third-party websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, payment methods, or data practices change. The latest version will be published on this page with an updated "Last Updated" date.

14. Contact

For privacy-related questions: 360 CREATIONS · Email: xemorph.xnx@gmail.com · Phone: +94 76 900 7713 · Business Address: To be added.